Microsoft: Windows 10 Runs Again
It’s great that Microsoft finally released a patch to save Windows 10 PCs and prevent them from going into reboot hell. Why is there growing dissatisfaction about the innovation? Some believe Microsoft needs to be retrained on what constitutes good software support.
Windows 10 users were severely affected when their Windows 10 PCs became stuck in reboot hell after Microsoft made them work again. The “Windows 10 1607 script fix to unblock Windows Insiders” fix doesn’t fully explain what’s happening. It does solve the problem. However, there is not much information about the script’s actual function.
The note that came with the news of the fix was not very informative. It reads:
“We discovered an issue with the Windows 10 cumulative update that affected a few customers in the Windows Insider Program who were using a previous build. We have a solution.
It is too brief. There are currently 383 replies to a thread on the Microsoft forums. Only one hundred people comment on most online groups. If this ratio holds, that’s over 38,000 users. This is not a large number of users out of the tens of thousands, but it’s enough to cause an impressive bug.
Microsoft promises, however, that all information will be available sooner or later.
Let’s now talk about the machine-freezing bug. It’s a scheduled task that is hidden in Windows 10’s registry and is meant to save Xbox Live games.
Microsoft somehow enabled a system breakdown using a completely obscure registry entry for an application that many people have never used.
The credit for the fix is not given to Microsoft’s quality assurance team that is asleep at the wheel, but to a user. The credit for the entire fix goes to Dr. Peter Farquhasson (Windows 10 Insider). Microsoft simply turned the fix into a script a few days after it was created.
To avoid worrying about the implications of this patch, it is recommended that you join Microsoft’s Security Update Validation Program. It will allow you to establish an additional early validation circle and a direct channel back with Microsoft for any issues.
It’s likely that there will be many issues due to Microsoft’s long history with buggy patches. You should sign up. While you may still experience some unexpected patches, the chances are that you will avoid the worst.
Computerworld originally published this story.